Show the Navigation

Customer Service

WE AT FROST RIVER PRIDE OURSELVES
ON SERVING OUR CUSTOMERS. 

If you are having a hard time choosing a pack or bag and want to talk to someone about making your choice, please give us a call. Do you want to check the status of your order? Please check your inbox and junkmail folder first. We send automated emails from the shipping companies with tracking numbers and shipping information, be sure what you’re looking for didn’t get labeled as junk-mail. If you still have questions or have a problem with your order, we will certainly give you a personalized update if you call. 

The automated operator can route phone calls to a number of extensions both inside and outside of our workshop. Choose the retail store for general questions, being that we are all in one building someone will likely be handy to help. Some extensions are routed to mobile phones, if we don’t answer, there’s likely a good reason, please leave a message, we’ll do our best to get back to you promptly.

If you’re more comfortable with email correspondence, we happily do that as well.
For general questions: frinfo@frostriver.com is monitored and the messages get quickly disbursed to the most qualified person to answer your question. We can send photos and specs help compare items, or offer encouragement. Let us know what you need. 

Wholesale inquiries and larger orders:
Please send questions to frsales@frostriver.com

Marketing opportunities?  
Please send emails to frmarketing@frostriver.com

Give us a call, we like to talk about packs and bags.

Feel free to use our 800 number inside the USA: 
1-800-FROST-84 (1-800-376-7884)

Outside the USA or if you prefer long distance charges:
(218) 727-1472

120402_Frost-River-121241
Facebook
Pinterest
Twitter
Instagram