I purchased this pack for a trip I took to AZ. The airline I used had a strict policy regarding personal bags and the North Bay Daypack had the perfect dimensions. I called the store to be sure I could get it delivered in time, and they told me they would watch for the order and get it out as soon as possible. It was sent that day, and it arrived a few days in advance. The pack is bomb-proof, held all stuff for a 5-day trip (it was full...), and was comfortable! Very pleased with my purchase, and I look forward to using it again soon!