WE JUST PLAIN GUARANTEE OUR STUFF.
We guarantee our packs, bags and luggage against defects in materials and workmanship for as long as you own your bag. Our products will most likely be in your family for years to come, and we’ll be here to service them. A significant advantage to canvas construction is that it is intended to be repairable. We will repair bags damaged by accidents or normal wear and tear at a reasonable rate (plus shipping). If for any reason you are not satisfied with your purchase and it is still new and unused, please return the merchandise for exchange or refund.