SHIPPING POLICY

We process online orders all day at our shop in Duluth, Minnesota. As the manufacturer of all our Frost River bags, we pride ourselves in making the “reliable softgoods” you choose to buy. We work hard to maintain stock levels to allow quick delivery of the items you want. Orders for goods that are in stock normally ship the same day, or if on a holiday or weekend, the next business day. Occasionally, we need to build something especially for an order, in that case we will need a few days to get your item into the production workflow, built, and on its way. You can expect to receive an email when your order has been entered into our system and another when the package ships and is on the way to you. If you have any further questions, use the links below to email us or give us a call!


EXPEDITED SHIPPING

If you need expedited shipping it is a good idea to give us a call to find out if the item is available for immediate shipping. 218.727.1472 or 800.FROST84. If your order is placed after 3pm CST, it will not be processed until the next day.


INTERNATIONAL SHIPPING

Shipping timeframe for international shipping will be dependent on the chosen carrier. We do not have control over any Duties / Tariff’s and said costs will be the customers responsibility.


WHEN WE SHIP

Every day that our carriers are open, we can ship packages. Weekend and Holiday orders will be sent the first available shipping business day.